Refund policy
Return Eligibility
To be eligible for a return:
- The item must be unused and in original condition
- The item must be in original packaging
- Proof of purchase is required
Return Timeframe
Returns must be requested within 7 days of receiving your order.
Refund Process
Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be processed within 7 working days.
Exchanges
We offer exchanges for defective or damaged items. Contact us at Helpdesk@makhaara.in to initiate an exchange.
Damaged or Defective Products
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos for quick resolution.
Return Shipping Costs
Return shipping costs are:
- Paid by the customer unless the item is defective or incorrect
Contact Us
For queries or questions, contact:
Sales@makhaara.in